Returns & Exchanges
Lucchese is committed to providing handcrafted excellence, and we want you to be completely satisfied with your purchase. If your boots or accessories are in original, unworn condition, you may return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products show no signs of outdoor wear or scuffing.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing